The only worse idea than creating a Wiki to store policy information is to try to collaborate in a policy-oriented Wiki. Hi, my name is Pat, and I am a policy Wiki victim.
Want to make the boss really mad? Add a policy to the Wiki and change some of the elements because they were misspelled in the original. Or think of something that the policy team didn't think of when they drafted the original document six months ago. Oh, yeah, that's a good one. Do that one. Extra points for that one.
SharePoint has added a Wiki and managers are out there trying to imagine how to use them. I've heard a few suggest what a wonderful place that would be for noting best practices within the organization and sharing innovations with others. But all of these things get back to the documentation of policy. And you don't want to be getting creative when management already has the reins.
Lesson learned? Web 2.0 isn't for everyone. Watch out for policy Wikis.
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